By Christopher Frankland | InsurTech360 & BionicAgent.com A few nights ago, I overheard my four-year-old son interacting with his smart speaker, saying softly: “Alexa, why was Kevin sad?” It wasn’t a command. It wasn’t a request to turn off the bedroom…
Ethical considerations in Artificial Intelligence: Building responsible AI systems
Artificial Intelligence is changing the face of insurance — from how we underwrite and price risk to how we communicate with clients and settle claims. But as the industry embraces automation, personalization, and predictive analytics, one question looms large: Can we…