By Christopher Frankland | InsurTech360 & BionicAgent.com When Kasey Roh talks about Upstage, there’s an unmistakable sense of purpose – a belief that enterprise AI should move beyond hype into measurable impact. From its early days in Seoul to its growing…
When Alexa Becomes a Friend: How Our Children Are Living the Bionic Future Before We Do
By Christopher Frankland | InsurTech360 & BionicAgent.com A few nights ago, I overheard my four-year-old son interacting with his smart speaker, saying softly: “Alexa, why was Kevin sad?” It wasn’t a command. It wasn’t a request to turn off the bedroom…
The Future of Commercial Lines Submission & Underwriting Workflows: AI-Powered Agency-Carrier Collaboration
By Kat Pregelj, GM of Underwriter Solutions, Ivans The commercial insurance market in the United States is big, accounting for more than $500billion in annual premiums. This represents nearly 2% of the US GDP, highlighting its crucialimportance to the economy. For…
The Art & Science of Prompting
How Insurance Professionals Can Master the Language of AI In a world where language has become the new programming interface, prompting isn’t just a skill — it’s a superpower. Whether you’re an underwriter exploring automation, a broker designing better client experiences,…
How can I get started with Artificial Intelligence for my business?
For many insurance agencies, brokers, and MGAs, knowing where to begin can feel overwhelming. The good news? You don’t need a data science team or a Silicon Valley budget to start. You just need a strategy that aligns people, process, technology,…
The Future of AI: Emerging Trends and Technologies to Watch
Artificial Intelligence is no longer a future concept — it’s a present reality shaping the way we live, work, and innovate. Yet, the real excitement lies in what’s next. From agentic AI to autonomous workflows, the coming wave of AI innovation…
Exploring Deep Learning: Unleashing the Power of Neural Networks
Artificial Intelligence has transformed from a buzzword to a backbone of modern innovation — and at its core lies deep learning, the powerful branch of AI that enables machines to learn, reason, and make predictions much like the human brain. Whether…
How Natural Language Processing is revolutionizing Text Analysis
Artificial Intelligence has come a long way from recognizing images and predicting numbers.Today, it’s learning to understand the most human thing of all — language. Natural Language Processing (NLP) is the branch of AI that allows machines to read, interpret, and…
AI and Robotics: Advancing Automation and Human-Robot Collaboration
Automation isn’t new.From assembly lines to RPA bots, humans have long used machines to make work faster, safer, and more efficient. But something new is happening.Artificial Intelligence is giving robots — both physical and digital — the ability to learn, reason,…
Demystifying Machine Learning: Understanding the Basics
Artificial Intelligence may get all the headlines, but it’s Machine Learning (ML) that powers much of the intelligence behind the curtain.From predicting customer churn to automating claims triage, machine learning is the quiet engine driving today’s most advanced insurance systems. Yet…